Frequently Asked Questions - Buyers

Please also review and agree to our Terms and Conditions before you sign-up.

General Questions

How does this work?
Do you need business and office services from qualified professionals but do not know how to find professionals who can do quality work at an affordable price? Simply sign-up, create an account, post your project details, requirements, budget, etc., Registered professionals will respond to your request. This works just like a reverse auction or if you are familiar with how the RFQ/tender/bidding process works in large firms and government institutions.

What is the cost associated?
There is no cost to sign-up and currently no cost to post a project. If you select a specific bid then once you decide and hire a programmer, you will owe us a commission of 3% with a minimum commission of $4.95 per closed bid. For example, say you wanted to have some logo designed and you get several quotes but you decide to hire a graphic designer who would charge you $250 for the project. You select his bid and then close the project and at that time $7.50 will be deducted from your account. If our commission is less than $7.50 (for smaller projects) then you will pay the minimum of $4.95.

Why should I use you?
If you are a small business owner or a freelance/contract programmer you know how hard it is to find trusted, quality, professional services at affordable prices. Our goal is to create a central point and a meeting place for both buyers and programmers. By placing a request here you are asking several programmers/designers to compete for your business. This in turn will benefit you by putting you in the driver's seat. Besides, you do not pay anything upfront and there are no contracts to sign and we stay behind the curtain as we have no interest in any programmers, while you decide whom to hire. You don't pay until you are ready to hire someone - what could be better?

Projects and Bidding

What kind of projects can be listed?
You can list projects in one of the broad categories (click here to view a list of available categories) and you can select other options for different operating systems, programming languages and database structures, when you create a project. If you need a new category added, just let us know.

Can I select more than one category?
Yes, you can. Just check the applicable categories.

How do I create a new project?
First sign-up and create an account. Then click on "request quotes" link and complete the necessary information and details regarding your project.

I already created a project - can I add more information?
You can not add more information to the description itself. However, you can use the message board to add more information. If the information you provided is completely wrong, you can close your project without choosing a programmer and without any penalty. You can then go ahead and open a new project.

How do I know when someone bids - how can I chose the proper bids?
You can check the email notification option and when someone bids on your project, you will receive an email. Just logon to your account and then you will see the account management options.

Why is my project frozen?
1. A project is frozen if the ending date you chose for the project has past. No programmers can place any new bids, you must either pick a programmer,extend the project or create another.
2. A project is also frozen when you have selected a programmer to do your project and are waiting for their reply.

Can I reopen a closed/old project?
No, once a project is closed for any reason it cannot be reopened again. Just create another project in your control center.

Payments and Fees

Do I have to add money to my account when I sign-up?
Not necessarily. However, anytime you close a listing by selecting a winning bid, you must have enough funds in your account to cover our commission. If you have a zero balance for over a 30 day period, your account will be frozen and you will not be able to create new projects.

How do I add money to my account?
Just login and click on the "add money" link in the account management area. You can currently pay with visa, mastercard, american express, discover by credit card on our site or use paypal to transfer money.

What happens if I do not use all my funds in my account or if I have a balance?
You can withdraw money. Just click the "withdraw money" button in the account management area. You can currently request a payment through a PayPal account. Please note that you cannot withdraw less than $15.00 at a time.

How and when do you charge me for your commission?
Once you select the winning bid, the listing will be closed and the commission you owe us will be deducted from your account. The commission is based on 3% of the winning bid you select, with a minimum of $4.95 per closed bid.

Do I have to pay the amount through my account?
Yes, you have to use our system.

How do I pay for the project?
You can transfer money from your account to the programmer's account by clicking on the "transfer money" link in the account management section.

What is the minimum amount I can transfer (between accounts)?
Currently the minimum is $5.

Is there a fee to transfer money?
No. Currently, there is no fee.

I still have some questions before I get started - how I can contact you?
Just contact us and enclose the nature of your contact, your name, email and explain the issue/question.